36 lines
1.4 KiB
Python
36 lines
1.4 KiB
Python
from __future__ import annotations
|
|
|
|
from datetime import datetime
|
|
from enum import Enum
|
|
|
|
from sqlalchemy import String, DateTime, Integer, ForeignKey, Text, Boolean, Enum as SQLEnum
|
|
from sqlalchemy.orm import Mapped, mapped_column, relationship
|
|
|
|
from adapters.db.session import Base
|
|
|
|
|
|
class SenderType(str, Enum):
|
|
"""نوع فرستنده پیام"""
|
|
USER = "user"
|
|
OPERATOR = "operator"
|
|
SYSTEM = "system"
|
|
|
|
|
|
class Message(Base):
|
|
"""پیامهای تیکتهای پشتیبانی"""
|
|
__tablename__ = "support_messages"
|
|
|
|
id: Mapped[int] = mapped_column(primary_key=True, autoincrement=True)
|
|
ticket_id: Mapped[int] = mapped_column(Integer, ForeignKey("support_tickets.id", ondelete="CASCADE"), nullable=False, index=True)
|
|
sender_id: Mapped[int] = mapped_column(Integer, ForeignKey("users.id", ondelete="CASCADE"), nullable=False, index=True)
|
|
sender_type: Mapped[SenderType] = mapped_column(SQLEnum(SenderType), nullable=False, index=True)
|
|
content: Mapped[str] = mapped_column(Text, nullable=False)
|
|
is_internal: Mapped[bool] = mapped_column(Boolean, default=False, nullable=False) # آیا پیام داخلی است؟
|
|
|
|
# Timestamps
|
|
created_at: Mapped[datetime] = mapped_column(DateTime, default=datetime.utcnow, nullable=False)
|
|
|
|
# Relationships
|
|
ticket = relationship("Ticket", back_populates="messages")
|
|
sender = relationship("User")
|