forked from hesabix/arc
96 lines
4.8 KiB
Python
Executable file
96 lines
4.8 KiB
Python
Executable file
# noqa: D100
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"""ویجت چت وب CRM (جاسازی در سایت مشتری) و مکالمه/پیام."""
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from __future__ import annotations
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from datetime import datetime
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from sqlalchemy import (
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String,
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Integer,
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Boolean,
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ForeignKey,
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Text,
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JSON,
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DateTime,
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UniqueConstraint,
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)
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from sqlalchemy.orm import Mapped, mapped_column, relationship
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from adapters.db.session import Base
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class CrmChatWidget(Base):
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"""تعریف ویجت چت برای یک کسبوکار (کلید عمومی برای embed)."""
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__tablename__ = "crm_chat_widgets"
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__table_args__ = (UniqueConstraint("public_key", name="uq_crm_chat_widgets_public_key"),)
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id: Mapped[int] = mapped_column(primary_key=True, autoincrement=True)
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business_id: Mapped[int] = mapped_column(Integer, ForeignKey("businesses.id", ondelete="CASCADE"), nullable=False, index=True)
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name: Mapped[str] = mapped_column(String(255), nullable=False)
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public_key: Mapped[str] = mapped_column(String(64), nullable=False, index=True)
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allowed_origins: Mapped[list | None] = mapped_column(JSON, nullable=True)
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settings: Mapped[dict | None] = mapped_column(JSON, nullable=True)
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is_active: Mapped[bool] = mapped_column(Boolean, nullable=False, default=True, server_default="1")
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created_at: Mapped[datetime] = mapped_column(default=datetime.utcnow, nullable=False)
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updated_at: Mapped[datetime] = mapped_column(default=datetime.utcnow, onupdate=datetime.utcnow, nullable=False)
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conversations: Mapped[list["CrmChatConversation"]] = relationship(
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"CrmChatConversation",
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back_populates="widget",
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foreign_keys="CrmChatConversation.widget_id",
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)
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class CrmChatConversation(Base):
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"""یک نشست گفتوگو پس از تکمیل فرم هویت بازدیدکننده."""
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__tablename__ = "crm_chat_conversations"
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__table_args__ = (UniqueConstraint("visitor_token_hash", name="uq_crm_chat_conversations_visitor_token_hash"),)
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id: Mapped[int] = mapped_column(primary_key=True, autoincrement=True)
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business_id: Mapped[int] = mapped_column(Integer, ForeignKey("businesses.id", ondelete="CASCADE"), nullable=False, index=True)
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widget_id: Mapped[int] = mapped_column(Integer, ForeignKey("crm_chat_widgets.id", ondelete="CASCADE"), nullable=False, index=True)
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status: Mapped[str] = mapped_column(String(32), nullable=False, default="open", server_default="open", index=True)
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visitor_first_name: Mapped[str] = mapped_column(String(120), nullable=False)
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visitor_last_name: Mapped[str] = mapped_column(String(120), nullable=False)
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visitor_email: Mapped[str] = mapped_column(String(255), nullable=False)
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visitor_phone: Mapped[str] = mapped_column(String(64), nullable=False)
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visitor_token_hash: Mapped[str] = mapped_column(String(64), nullable=False)
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page_url: Mapped[str | None] = mapped_column(Text, nullable=True)
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extra_metadata: Mapped[dict | None] = mapped_column("extra_metadata", JSON, nullable=True)
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lead_id: Mapped[int | None] = mapped_column(Integer, ForeignKey("crm_leads.id", ondelete="SET NULL"), nullable=True)
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person_id: Mapped[int | None] = mapped_column(Integer, ForeignKey("persons.id", ondelete="SET NULL"), nullable=True)
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assigned_to_user_id: Mapped[int | None] = mapped_column(Integer, ForeignKey("users.id", ondelete="SET NULL"), nullable=True)
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last_message_at: Mapped[datetime | None] = mapped_column(DateTime, nullable=True, index=True)
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created_at: Mapped[datetime] = mapped_column(default=datetime.utcnow, nullable=False)
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updated_at: Mapped[datetime] = mapped_column(default=datetime.utcnow, onupdate=datetime.utcnow, nullable=False)
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widget = relationship("CrmChatWidget", back_populates="conversations", foreign_keys=[widget_id])
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messages: Mapped[list["CrmChatMessage"]] = relationship(
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"CrmChatMessage",
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back_populates="conversation",
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order_by="CrmChatMessage.created_at",
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)
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class CrmChatMessage(Base):
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__tablename__ = "crm_chat_messages"
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id: Mapped[int] = mapped_column(primary_key=True, autoincrement=True)
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conversation_id: Mapped[int] = mapped_column(
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Integer,
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ForeignKey("crm_chat_conversations.id", ondelete="CASCADE"),
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nullable=False,
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index=True,
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)
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sender_role: Mapped[str] = mapped_column(String(20), nullable=False)
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body: Mapped[str] = mapped_column(Text, nullable=False)
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user_id: Mapped[int | None] = mapped_column(Integer, ForeignKey("users.id", ondelete="SET NULL"), nullable=True)
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file_storage_id: Mapped[str | None] = mapped_column(
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String(36), ForeignKey("file_storage.id", ondelete="SET NULL"), nullable=True, index=True
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)
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created_at: Mapped[datetime] = mapped_column(default=datetime.utcnow, nullable=False, index=True)
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edited_at: Mapped[datetime | None] = mapped_column(DateTime, nullable=True, index=True)
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read_at: Mapped[datetime | None] = mapped_column(DateTime, nullable=True, index=True)
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deleted_at: Mapped[datetime | None] = mapped_column(DateTime, nullable=True, index=True)
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conversation = relationship("CrmChatConversation", back_populates="messages")
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