diff --git a/hesabixCore/src/AiTool/TicketService.php b/hesabixCore/src/AiTool/TicketService.php
index aef6971d..1b9f4ecd 100644
--- a/hesabixCore/src/AiTool/TicketService.php
+++ b/hesabixCore/src/AiTool/TicketService.php
@@ -13,7 +13,7 @@ class TicketService
     }
 
     /**
-     * دریافت ابزارهای مربوط به تیکت‌ها
+     * Get the available tools for ticket management
      * @return array
      */
     public function getTools(): array
@@ -21,60 +21,88 @@ class TicketService
         return [
             [
                 'name' => 'get_user_tickets',
-                'description' => 'دریافت لیست تیکت‌های کاربر',
+                'description' => 'Retrieve a list of tickets for the current user',
                 'parameters' => [
                     'type' => 'object',
                     'properties' => [
-                        'user' => [
-                            'type' => 'object',
-                            'description' => 'کاربر درخواست کننده'
+                        'user_id' => [
+                            'type' => 'string',
+                            'description' => 'The ID of the user whose tickets to retrieve'
+                        ],
+                        'status' => [
+                            'type' => 'string',
+                            'description' => 'Filter tickets by status (optional)',
+                            'enum' => ['open', 'closed', 'pending']
                         ]
                     ],
-                    'required' => ['user']
+                    'required' => ['user_id']
                 ]
             ],
             [
                 'name' => 'create_or_update_ticket',
-                'description' => 'ایجاد یا به‌روزرسانی تیکت',
+                'description' => 'Create a new ticket or update an existing one',
                 'parameters' => [
                     'type' => 'object',
                     'properties' => [
-                        'params' => [
-                            'type' => 'object',
-                            'description' => 'پارامترهای تیکت'
-                        ],
-                        'files' => [
-                            'type' => 'array',
-                            'description' => 'فایل‌های پیوست'
-                        ],
-                        'user' => [
-                            'type' => 'object',
-                            'description' => 'کاربر درخواست کننده'
-                        ],
-                        'id' => [
+                        'ticket_id' => [
                             'type' => 'string',
-                            'description' => 'شناسه تیکت (برای به‌روزرسانی)'
-                        ]
+                            'description' => 'Ticket ID (required for updates, omit for new tickets)'
+                        ],
+                        'subject' => [
+                            'type' => 'string',
+                            'description' => 'The subject/title of the ticket'
+                        ],
+                        'message' => [
+                            'type' => 'string',
+                            'description' => 'The ticket message or description'
+                        ],
+                        'priority' => [
+                            'type' => 'string',
+                            'description' => 'Ticket priority level',
+                            'enum' => ['low', 'medium', 'high']
+                        ],
+                        'department' => [
+                            'type' => 'string',
+                            'description' => 'The department this ticket belongs to',
+                            'enum' => ['technical', 'financial', 'general']
+                        ],
+                        'attachments' => [
+                            'type' => 'array',
+                            'description' => 'Array of file attachments',
+                            'items' => [
+                                'type' => 'object',
+                                'properties' => [
+                                    'filename' => [
+                                        'type' => 'string',
+                                        'description' => 'Name of the attached file'
+                                    ],
+                                    'content' => [
+                                        'type' => 'string',
+                                        'description' => 'Base64 encoded content of the file'
+                                    ]
+                                }
+                            ]
+                        }
                     ],
-                    'required' => ['params', 'files', 'user']
+                    'required' => ['subject', 'message', 'priority', 'department']
                 ]
             ],
             [
                 'name' => 'get_ticket_details',
-                'description' => 'دریافت جزئیات تیکت و پاسخ‌های آن',
+                'description' => 'Get detailed information about a specific ticket including its conversation history',
                 'parameters' => [
                     'type' => 'object',
                     'properties' => [
-                        'id' => [
+                        'ticket_id' => [
                             'type' => 'string',
-                            'description' => 'شناسه تیکت'
+                            'description' => 'The unique identifier of the ticket'
                         ],
-                        'user' => [
-                            'type' => 'object',
-                            'description' => 'کاربر درخواست کننده'
+                        'include_messages' => [
+                            'type' => 'boolean',
+                            'description' => 'Whether to include the full conversation history'
                         ]
                     ],
-                    'required' => ['id', 'user']
+                    'required' => ['ticket_id']
                 ]
             ]
         ];